Headed to Knowledge? Whether it’s your first time or your fifth, this guide covers the tips that actually matter, from navigating sessions to making meaningful connections (and surviving the miles of walking in between).

AI isn’t just a track at Knowledge 2026 it’s the thread running through everything. Here’s how to navigate the agenda and make the most of your week.

Celebrating the 2026 ServiceNow MVP class and the journeys behind the title, from first steps in the ecosystem to giving back through community, mentorship, and shared knowledge.

At the start of 2025, I thought I finally knew exactly who I was and where I was going. Within months, everything I thought defined me disappeared. This is the story of what it feels like to lose your direction, question your worth, and realize you might still be standing at the beginning.

From Military Life to Meaningful Work in Tech: My Journey into ServiceNow

Kristin’s ServiceNow journey is one of growth, confidence, and persistence. From our time working together at Tenon to her current role at AHEAD, I’ve watched her turn curiosity into mastery. She’s living proof that with determination and self-belief, women in tech can carve their own paths and thrive.

See how I brought my “Upcoming PTO” workspace page to life with UI Builder tricks that react to the user, the time of day, and real HR Core data.