Headed to Knowledge? Whether it’s your first time or your fifth, this guide covers the tips that actually matter, from navigating sessions to making meaningful connections (and surviving the miles of walking in between).

AI isn’t just a track at Knowledge 2026 it’s the thread running through everything. Here’s how to navigate the agenda and make the most of your week.

Celebrating the 2026 ServiceNow MVP class and the journeys behind the title, from first steps in the ecosystem to giving back through community, mentorship, and shared knowledge.